Our client-focused philosophy is based on a simple set of principles. These principles are what guide us ethically and give us direction.
Honesty: We strive to be transparent in our business practices and decisions. We ensure clients understand all aspects of our work before we begin, and we keep our clients fully informed of the process so that we earn trust and build long-term relationships. Better transparency leads to clients who are better informed, and consequently better able to advocate for themselves.
Quality: Quality of knowledge, quality of service, and quality of the product is the foundation of our practice. With over 60 years of hands-on experience in nonprofit and business communities, our staff brings a high quality of service to all aspects of our work.
Reliability: Saying what we do and doing what we say is not a slogan but our reality. We can be trusted to fulfill our commitments. If our clients aren’t able to trust us, they can’t work effectively with us.
Wisdom: Communities are the best source of wisdom about their current needs and hopes for the future. We believe that information gained through listening to the community begets knowledge and knowledge in action begets wisdom to act in the community’s best interest.
For over a decade, we have been working hard to help organizations in need of analysis and change. If your organization could benefit from the services provided by ECS, contact us today.